19th July changes - the government is lifting restrictions but we still need to put some measures in place to keep our staff safe and allow us to continue seeing patients.
Due to the young age of many of our team, we will not all be protected by vaccinations till early September. And until the government stops the test and trace policy, we would be at risk of having many staff self-isolating and thus not being able to provide a full level of care. Our job requires us to be spending a lot of time in very close contact with our colleagues, and although we wear PPE in the building the ramifications of someone in the building testing positive are large.
At Lymington and Totton - ONE client per pet will be allowed into the consult room but must be wearing a mask. If you cannot wear a mask we will happily see your pet outside.
At Hythe - at present we will still not be changing our outdoor policy. The consulting rooms are small and unventilated so we feel that it is safest to keep clients out at the moment, however we are working towards allowing people back in by late summer depending on the government advice at the time. Due to the high volume of vets/ clients that arrive and leave the logistics at Hythe are much more complicated.
We will updated you of any changes in due course. Thank you for your patience.
ALL 3 BRANCHES OPEN (times subject to change - always book an appointment) !
PLEASE CONTINUE TO USE THE BELOW FOR CONTACT/ VIDEO AND PHONE CONSULTATIONS ETC.
HERE ARE THE CURRENT WAYS YOU CAN CONTACT US
All appointments are easily booked on line however phone us if your animal needs urgent attention or a same day appointment and you cannot find any slots - we keep some available each day.
All of the below are monitored and responded to continually during working hours Monday to Saturday 8.30am to 5pm.
EMERGENCIES
CALL 023 8084 2237 (8.30 - 6pm) OR 023 8084 1424 (out of hours)
BOOKING APPOINTMENTS
SMALL ANIMAL
Please use the online booking tool. We have some appointments available this week (no vaccination slots free), but have retained telemedicine/ remote consultations for your convenience and safety.
EQUINE
If the visit is not needed the same day or this is about vaccinations please email equine@seadownvets.co.uk. If your horse needs urgent attention please phone as normal.
MAKING PAYMENTS
Please call 07500 665655 (weekdays 9-6pm) to make payments over the phone.
ENQUIRIES & ADVICE
SMALL ANIMAL
Ideally download our free pet app. This gives you direct and live contact with our vets and we can do video consults, repeat prescription orders and take payments via the app.
Or email us on enquiries@seadownvets.co.uk
EQUINE
Email equine@seadownvets.co.uk or send a Facebook message on the Seadown Equine page.
REPEAT PRESCRIPTIONS
Please use the Order Medication tool to book your medicine collection slot. This allows you also to pre-authorise your card so that we can take payment for medicines without playing telephone tennis which can ultimately delay the time your medication is available. If you do not want to pre-authorise your card we will phone you to take payment or send a link however you must have paid for your medication before it can be collected. You can now collect medicines from all 3 branches, but we can also post it if it is more convenient (£6 postage for Royal Mail first class).
Why Choose Us? Register your pet online